mQuest® Audit POS – The Smart solution
for digitised audits at the POS
Based on the standarised platform the wholesome process, from planning, over performing, up to the analysing of store checks or mystery shopping studies, can be customised individually.
Defined criteria are captured mobile on tablets and smartphones. The planning, tracking, analysing and reporting takes place in the web-based portal. Obtained results provide precious insights for sustainable customer satisfaction.
It just works. Always and anywhere
Conduct store checks and mystery shoppings independent.
No data coverage in corridor 12? Doesn’t matter. mQuest®Audit POS can be fully feature operated without internet or mobile data connection. All relevant data will be captured in digital forms and check lists offline and native under Apple iOS and Google Android. Captured data will be stored on the smartphone or tablet and synchronised to the portal after internet connection is established.
One cockpit, thousand insights
Data smart visualised and central analysed.
Evaluations of checks and audits at the POS turn out with mQuest® Audit as easy as ever. Captured data is available instantaneous after the sync. Internal and external performance comparisons are visualised presentable. A pervasive roll and right concept grants precisely fitting user views – even for your customers.
Good planned is half conducted
Plan, orchestrate and monitor campaigns.
A new survey is about to start? With the mQuest® Audit POS the planning of checks and audits is as easy as 1-2-3. All activities are planned, triggered and tracked central from within the portal. Personnel is automatically informed via push notification over upcoming tasks and performs these mobile with tablets or smartphones.
Out of the box or tailor made?
Based on standards, adoptable to individual business requirements.
mQuest® Audit POS is highly customizable. Digital forms can be modified and adopted at any time. Maintenance of meta data, like stores, shops or shoppers, takes place over the central web portal, which, of course, shines in your own corporate design.
Error tracking including picture marking function.
A picture simply speaks more than thousand words. With the mQuest® Audit app faults can be documented easy and intuitive by picture. Integrated picture marking allows the optical highlighting of flaws and errors. So everyone involved sees the issue at first glance.
Flaw detected. And now?
Smart measure planning and tracking.
The measurement management module orchestrates all activities around defect remediation and tracking. Initiated tasks appear within the app as personalized assignment enriched with all necessary information. From the mQuest® Audit POS portal all task can be reviewed and edited.
For every answer the right question.
The impressive function portfolio of the mQuest® App consist of more than 25 question types, like e.g. picture marking, GPS localisation, barcode and QR code scanner, signatures and many more. Vast setting options for complex filter logics, navigable chapters and loops guarantee an efficient workflow. The integrated measurement management ensures a continuous improvement process.